Vocalware's UserEcho community is here to let Vocalware users provide feedback, such as Vocalware product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Vocalware representative, we do read and consider each and every post!
  1. Fòrum: General
+1
Respost

Do you have a telephone number i can reach you at. How do i access your api. Do you offer text highlighting while the narrator is speaking.

Michael De Marco fa 10 anys • updated by Eva fa 10 anys • 2
Please reach me at 818-422-7919 or 203-880-4416 or email me at michael_de_marco@hotmail.com.
+1
Fixed

I am still unable to change the expiration date on my credit card. Now I get the message: unable to process.

Frederick Weiner fa 10 anys • updated by Eva fa 10 anys • 2
This is an ongoing problem for almost a month now. All I want to be able to do is change the date and security code for my credit card so that I will receive continuous service.
+1
Respost

Link Problem

Michael De Marco fa 10 anys • updated by Eva fa 10 anys • 1
Problem with the link it generated.

http://www.vocalware.com/tts/gen.php?...
+1
Fixed

Can't edit a credit card. It says the card already exists.

Frederick Weiner fa 10 anys • updated by Eva fa 10 anys • 6
+1
Fixed

REFUSAL OF MY PAYMENT

antoine pierucci fa 11 anys • updated by Eva fa 10 anys • 1
WHEN I TRY TO PAY THE BILL WITH MY CREDIT CARD I HAVE A MESSAGE CHOOSE A REGION EVEN IF I WRITE ILE DE FRANCE WHICH IS ACTUALLY THE REGION IN FRANCE WHERE I LIVE. MAY PAYMENT IS REFUSED.
+1
Completat

hola que hace

Amauri Morales fa 11 anys • updated by Eva fa 10 anys • 2
hola
0
Under review

Add Download

UP844TrainFans2022 Productions fa 2 setmanes • updated by Gil fa 2 setmanes • 1

I need to download Audio

0
Respost

hyeryun

yunhyeonjun1102 fa 3 mesos • updated by Gil fa 3 mesos • 2

Is the Korean vocal "Hyeryun" removed?

Answer
Gil fa 3 mesos

Hello!


Engine 3 voices are no longer available in Vocalware, this includes the Korean voice "Hyeryun"

However - existing customers who have previously used these voices before, may continue to use them.

To receive a list of the engine 3 voice IDs, please send a note to our support team at - support@vocalware.com

Hope this helps,

Regards,

Gil

The Vocalware Team

0
Completat

You removed the voice "Hugh" in english, put it back !!

Julien fa 4 mesos • updated by Gil fa 4 mesos • 2
Answer
Gil fa 4 mesos


Hello Julien,


Due to licensing considerations some voices are no longer offered (and others have been added, and more being added)


That said - 

Pre-existing customers MAY CONTINUE TO USE the voices that have been removed, including Hugh.

To receive the old API voice table, with the old voices, please send a note to support@vocalware.com - and ask for it.


Hope this helps,

Gil

The Vocalware Team

 

0
Completat

Site Otimo para efects Áudios

Kayrom fa 6 mesos • updated by Gil fa 6 mesos • 2


Customer support service by UserEcho