The payment has been made but the streams does not appear

Andrew Steven Mostacero Cabani 2 years ago updated by Gil 2 years ago 2

When I created the account to use the Api, they asked me for the card and immediately the $ 99.5 equivalent to S / 343.77 (PEN) was deducted on October 9th. The 40K streams are not included in my account.

I sent a message requesting the refund through its website but to date I have not received a response. I used a debit card.
Under review

Hi Andrew,

I'm sorry your query was missed. 

I seem to recall you also wrote an email to support and I believe we helped you out and resolved the issue.

Please let me know if you still need our assistance with this matter.



The Vocalware Team