Hello Mr. Sean -
We've encountered problems with the Eusebio voice, and temporarily replaced it with another Portuguese voice to avoid service disruption.
Apologies for the inconvenience - we'll try to restore it as soon as we can.
Thanks for reporting.
Yes we are aware - this is being taken care of and should be addressed soon.
I've pinged support & they will look into it - in case we missed your email, please send another note to support at -
The Vocalware Team
We are not aware of any general problem at this time - the problem may be specific to the way you use the Vocalware API or another issue in your application. Another possibility may be that your account is out of audio streams.
We need more information to assist - can you post the generated URL of the audio that does not play?
Please also open a support ticket at firstname.lastname@example.org - and send us the same information.
Customer support service by UserEcho