Your comments

To follow up & clarify - 


Between Dec 25 and Jan 3rd several Vocalware customers were incorrectly charged by our automated billing due to a software error. In some cases repeatedly.

We were able to identify all the invalid charges, and each and every one of them has been refunded. We followed up with an email to each affected customer explaining what happened, including the relevant details of the charges and refund. 

The error was corrected, and auto-billing is safe to use. 

If you ever have a question or concern, about billing or anything else, please send a note to support@vocalware.com - or post your question here. 

Best,

Gil

The Vocalware Team


Hello Mr. Sean - 

We've encountered problems with the Eusebio voice, and temporarily replaced it with another Portuguese voice to avoid service disruption.

Apologies for the inconvenience - we'll try to restore it as soon as we can.

Best,

Gil

Hello Taras - This looks like a software problem.

We see the excess charges - we have just stopped the responsible process - there will be no further charges. We will refund all of these charges.

Support will have all the information soon and get back to you asap. 

Thanks for reporting.

Yes we are aware - this is being taken care of and should be addressed soon.

regards,

Gil

I've pinged support & they will look into it - in case we missed your email, please send another note to support at - 

support@vocalware.com

Regards,

Gil

The Vocalware Team

Hello!

We are not aware of any general problem at this time - the problem may be specific to the way you use the Vocalware API or another issue in your application. Another possibility may be that your account is out of audio streams.

We need more information to assist - can you post the generated URL of the audio that does not play?

Please also open a support ticket at support@vocalware.com - and send us the same information.

Best regards,

Gil

The Vocalware Team

Sounds like finally putting our technology to good use... :-)
Seriously though - you can produce near infinite variations of the voices by using SSML tags in the text to direct the voice engine to change the pitch, the rate and other attributes. 
Use the percentage values to achieve finetuned control & experiment with different values.

You can see a few examples at the bottom of the vocalware demo page - 
https://www.vocalware.com/index/demo

Click on the "Advanced" button at the bottom.
Let me know how goes or if you need advice.
Best,
Gil
The Vocalware Team