Your comments
Hello Evona -
Looks like the voices: Gabriela, Fernando & Felipe will not be coming back. Instead we will look to add additional new voices this year.
I thought I had posted a note regarding this issue, in response to a previous query - If I did not I apologize.
We've implemented automatic replacement for these voices, so that any customer using them will not suffer lack of service.
These voices will be removed from the documentation & UI wherever they still appear.
Best,
Gil
Hi Evonna,
Those voices were removed & replaced on Nov. 19th 2017.
Regards,
Gil
Hi Evonna -
Yes she is - and the voice is marked as such in the documentation as well as the user interface.
If you see anywhere in the product where the voice is incorrectly identified - please let me know.
Thanks as always for your feedback!
Best,
Gil
Hello Evonna!
In the documentation, and in the Demo page, these 3 voices are listed more generally as "American" Spanish.
Do you think this is a mischaracterization?
I did not find anywhere where Ximena is described as Castilian - if you can direct me to where you saw this error then we will of course correct it.
As usual - thank you for your feedback, it is much appreciated.
Best,
Gil
Hello Bruno,
Those voices are unavailable due to a technical problem & were temporarily replaced with other European Portuguese male and female voices. The replacement voice shows up automatically, to prevent problems.
We're working on a solution - to restore these two voices.
Best,
Gil
The Vocalware Team
Customer support service by UserEcho