Vocalware's UserEcho community is here to let Vocalware users provide feedback, such as Vocalware product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Vocalware representative, we do read and consider each and every post!
  1. Forum: General
0

can you fix the the ssml loud volume, it is not working

Adolfo Carpio-Bustios 5 years ago • 0

When I use the ssml loud volume, the audio is not working

0
Completed

demo doesn't work!

lausiuting 5 years ago • updated by Gil 5 years ago • 2
0
Answered

Refund

Caxer Tsang 5 years ago • updated by pneuma 4 years ago • 2

I had charged because I forget to cancel the trial, and I had send a email to support to request a refund last week, but I still can't get a response until today. Could anyone please give me a response?

0
Fixed

Can you fix the audio not playing bug?

tynan789 5 years ago • updated by Gil 5 years ago • 2

My audio wont play it and I keep checking that it is fine. Someone please help me

0
Completed

PLEASE ADD MORE SEXY ""AMERICAN / BRITISH""" WOMEN VOICES...

hudsonvalleyguy 5 years ago • updated by Gil 5 years ago • 3
PLEASE ADD MORE SEXY ""AMERICAN / BRITISH""" WOMEN VOICES...
Answer
Gil 5 years ago
Sounds like finally putting our technology to good use... :-)
Seriously though - you can produce near infinite variations of the voices by using SSML tags in the text to direct the voice engine to change the pitch, the rate and other attributes. 
Use the percentage values to achieve finetuned control & experiment with different values.

You can see a few examples at the bottom of the vocalware demo page - 
https://www.vocalware.com/index/demo

Click on the "Advanced" button at the bottom.
Let me know how goes or if you need advice.
Best,
Gil
The Vocalware Team
0
Answered

The payment has been made but the streams does not appear

Andrew Steven Mostacero Cabani 6 years ago • updated by Gil 5 years ago • 2

When I created the account to use the Api, they asked me for the card and immediately the $ 99.5 equivalent to S / 343.77 (PEN) was deducted on October 9th. The 40K streams are not included in my account.


I sent a message requesting the refund through its website but to date I have not received a response. I used a debit card.

Image 71

0
Under review

voices not working

brunosavio48 6 years ago • updated by Gil 6 years ago • 2

Eusebio and Amalia voices isnt working

Answer
Gil 6 years ago

Hello Bruno - 

This problem is under investigation. Until fixed - we've automatically substituted other voices for the 2 affected Portuguese voices. You don't need to do anything to take advantage of this temporary workaround.


When the issue is addressed, we will restore the original voices.

Best,

Gil

0
Answered

Vocalware export ?

erica rossi 6 years ago • updated by Gil 5 years ago • 2

Come posso avere informazioni sul vs servizio di Vocalware export ?

Answer
Gil 5 years ago

Ciao Erica -
Inviaci una nota a sales@oddcast.com - grazie!
Cordiali saluti,
Gil


0
Completed

Cancel trail period

Maria Isabel Kalixto 6 years ago • updated by Gil 6 years ago • 2

I want to cancel the 15 day Free trial.


My email is kalixtoisa@hotmail.com


I wrote you yesterday, but I don’t have any answer from you.


Thanks 

Answer
Gil 6 years ago

Hello Maria - 

Login to your account, and select the 'Account' tab and click on the green 'Active' slider, to deactivate your account.

Hope this helps,

Best,

Gil

0
Answered

Domain

Bobby 6 years ago • updated by Gil 6 years ago • 6

We are trying to get the API to work with our server. The domain we use for our server is .center

.center is not one of the extensions that are supported. Is it too hard for you to add?

Answer
Gil 6 years ago

Bobby - we have implemented and deployed a code update to enable domain suffixes previously blocked.

.center domain suffix should work now.


Please try again and let me know if you notice any problem.

Best,

Gil



Customer support service by UserEcho