Vocalware's UserEcho community is here to let Vocalware users provide feedback, such as Vocalware product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Vocalware representative, we do read and consider each and every post!
  1. Forum: General
0

can you fix the the ssml loud volume, it is not working

Adolfo Carpio-Bustios 5 jaar geleden • 0

When I use the ssml loud volume, the audio is not working

0
Voltooid

demo doesn't work!

lausiuting 5 jaar geleden • bijgewerkt door Gil 5 jaar geleden • 2
0
Beantwoord

Refund

Caxer Tsang 5 jaar geleden • bijgewerkt door pneuma 4 jaar geleden • 2

I had charged because I forget to cancel the trial, and I had send a email to support to request a refund last week, but I still can't get a response until today. Could anyone please give me a response?

0
Fixed

Can you fix the audio not playing bug?

tynan789 5 jaar geleden • bijgewerkt door Gil 5 jaar geleden • 2

My audio wont play it and I keep checking that it is fine. Someone please help me

0
Voltooid

PLEASE ADD MORE SEXY ""AMERICAN / BRITISH""" WOMEN VOICES...

hudsonvalleyguy 5 jaar geleden • bijgewerkt door Gil 5 jaar geleden • 3
PLEASE ADD MORE SEXY ""AMERICAN / BRITISH""" WOMEN VOICES...
Antwoord
Gil 5 jaar geleden
Sounds like finally putting our technology to good use... :-)
Seriously though - you can produce near infinite variations of the voices by using SSML tags in the text to direct the voice engine to change the pitch, the rate and other attributes. 
Use the percentage values to achieve finetuned control & experiment with different values.

You can see a few examples at the bottom of the vocalware demo page - 
https://www.vocalware.com/index/demo

Click on the "Advanced" button at the bottom.
Let me know how goes or if you need advice.
Best,
Gil
The Vocalware Team
0
Beantwoord

The payment has been made but the streams does not appear

Andrew Steven Mostacero Cabani 6 jaar geleden • bijgewerkt door Gil 6 jaar geleden • 2

When I created the account to use the Api, they asked me for the card and immediately the $ 99.5 equivalent to S / 343.77 (PEN) was deducted on October 9th. The 40K streams are not included in my account.


I sent a message requesting the refund through its website but to date I have not received a response. I used a debit card.

Image 71

0
Under review

voices not working

brunosavio48 6 jaar geleden • bijgewerkt door Gil 6 jaar geleden • 2

Eusebio and Amalia voices isnt working

Antwoord
Gil 6 jaar geleden

Hello Bruno - 

This problem is under investigation. Until fixed - we've automatically substituted other voices for the 2 affected Portuguese voices. You don't need to do anything to take advantage of this temporary workaround.


When the issue is addressed, we will restore the original voices.

Best,

Gil

0
Beantwoord

Vocalware export ?

erica rossi 6 jaar geleden • bijgewerkt door Gil 6 jaar geleden • 2

Come posso avere informazioni sul vs servizio di Vocalware export ?

Antwoord
Gil 6 jaar geleden

Ciao Erica -
Inviaci una nota a sales@oddcast.com - grazie!
Cordiali saluti,
Gil


0
Voltooid

Cancel trail period

Maria Isabel Kalixto 6 jaar geleden • bijgewerkt door Gil 6 jaar geleden • 2

I want to cancel the 15 day Free trial.


My email is kalixtoisa@hotmail.com


I wrote you yesterday, but I don’t have any answer from you.


Thanks 

Antwoord
Gil 6 jaar geleden

Hello Maria - 

Login to your account, and select the 'Account' tab and click on the green 'Active' slider, to deactivate your account.

Hope this helps,

Best,

Gil

0
Beantwoord

Domain

Bobby 6 jaar geleden • bijgewerkt door Gil 6 jaar geleden • 6

We are trying to get the API to work with our server. The domain we use for our server is .center

.center is not one of the extensions that are supported. Is it too hard for you to add?

Antwoord
Gil 6 jaar geleden

Bobby - we have implemented and deployed a code update to enable domain suffixes previously blocked.

.center domain suffix should work now.


Please try again and let me know if you notice any problem.

Best,

Gil



Customer support service by UserEcho