Kindly send a note to email@example.com and we will figure it out.
Note that providing a refund (if need be) will have to wait till tomorrow - as accounting is unavailable today (new years' day).
But support is available and will review what happened.
Your email was forwarded to support - someone will be in touch within 24 hours.
Thanx for your patience.
Hi Pilly -
If we missed your email - I'm sorry. But we're not going anywhere and will take care of you.
Please try sending a note again to firstname.lastname@example.org
Or - post your email here and we'll get back to you (we'll remove it from the forum after).
I believe so.
Should work fine in https & we should update the documentation accordingly.
Please let me know if you run into a problem.
The API works in either HTTP or HTTPS - it is up to you to use the modality appropriate for your application.
Let me know if you encounter a problem.
Hello Vitezlav -
Yes, there is a 30 day Money Back Guarantee in addition to the free trial period.
We really don't want to take your money if you are not satisfied.
Please send a note to support & we will take care of you.
But I would be very grateful to learn in what way did the product not meet your expectations - please let me know.
Hi Ankita -
We do not charge without informing. When you sign up, we make it plain that the service will automatically charge for the basic stream package in 15 days time. Regardless, we offer a 30 day money back guarantee and stand behind it - please contact us and the charge will be refunded.
Customer support service by UserEcho